How it works
Your home, on autopilot.
One person who knows your house, a maintenance plan built around what it actually has, and a text message when you need anything else done.
Month-to-month, no commitmentVetted, local pros
Membership
What being a member looks like
- 1
The first visit
Your concierge walks the house with you, catalogs what is in it, notes what needs attention now, and builds the digital profile everything else runs off.
- 2
A care plan built for your house
Seasonal maintenance scheduled around what your home actually has — its age, its systems, its history — not a generic checklist.
- 3
Quarterly visits, handled
We show up, do the scheduled work, and tell you what we found. You approve anything that costs extra before it happens.
- 4
On call for everything else
Something breaks, something needs doing — text your concierge. The same person, who already knows your house.
Your concierge
One point of contact. Just ask.
Your concierge is a real person who lives in Austin and has been inside your house. Not a ticketing system, not a call center, not a different rep every time you get in touch.
That is the part members say they actually bought: they stopped keeping a list of who to call for what.
Who we let into your home
- Background-checked
- Every pro who enters your home.
- Insurance verified
- We check the certificate, not the claim.
- References called
- Actual calls to actual past customers.
- One number to call
- Your concierge owns the outcome.
The member experience
What a typical month looks like
Week 1
Quarterly visit lands. Filters, water heater flush, exterior walk.
Week 2
You text a photo of a stain on the ceiling. We look at it the next day.
Week 3
Roofer we already use comes out. You get the quote and approve it.
Week 4
Work is done, photos land in your home profile, one invoice.
Why Candoo
Doing it yourself, and not
| Task | On your own | With Candoo |
|---|---|---|
| Finding a plumber | Three hours of reviews and unanswered calls | Already on the roster, already vetted |
| Reaching a contractor | Four voicemails, two callbacks | One text to your concierge |
| Getting quotes | Chase them, compare apples to oranges | Scoped the same way, brought to you |
| Coordinating the work | Take a day off, wait in a four-hour window | We meet them at the house |
| Knowing the work was right | Hope, mostly | We inspect it, and we stand behind it |
| Remembering what was done | A drawer of receipts | Photos and history in your home profile |
Want the whole picture of what a house here asks for in a year? Read the maintenance guide
FAQ
Questions members ask
What is actually included?
Seasonal preventative maintenance on your home’s systems, coordination of any repair or project you ask for, and a documented history of everything done. Specialist trade work — panel upgrades, major plumbing, HVAC installs — is coordinated and supervised rather than performed by your concierge.
How is this different from a home warranty?
A home warranty pays out after something breaks, if the claim is approved. Candoo is the opposite arrangement: we maintain the house so fewer things break, and when something does, we handle getting it fixed. There is no claim to file and no adjuster involved.
Who actually comes to my house?
Your concierge, plus pros from a roster we maintain. Everyone who enters your home is background-checked, and we verify insurance certificates directly rather than taking a contractor’s word for it. We call references before anyone joins the roster.
What happens if the work is not right?
If a job isn’t done right, tell us — we’ll come back and make it right at no charge.
Can I cancel?
Yes. Membership is month-to-month with no commitment and no cancellation fee. Tell your concierge and it stops at the end of the month.
Do I need to be home for visits?
Not usually. Most members give us access and get a summary with photos afterward. If a visit needs a decision from you, we schedule it when you are there.
Where do you work?
Austin and the surrounding area. If you are outside it, join the waitlist and we will tell you when we reach you rather than guessing.
Can I use my own plumber?
Yes. If you already trust someone, we will work with them. Most members end up letting us pick because that is the part they wanted to stop doing.
Ready to take care of your home?
Tell us what your house needs. We will call you back and talk it through — no obligation, no sales script.
Or call/text anytime — (855) 914-9493
Month-to-month. Cancel any time.