How It Works

    Your home, on autopilot.

    Candoo isn't a service list — it's a relationship. One concierge, one point of contact, everything your home needs handled without you having to think about it.

    Looking for the full list of what we do? See our services

    The Member Experience

    From first visit to fully hands-off.

    01

    First Visit

    Your Home Concierge comes to you, walks every room, catalogs every system and appliance, and completes your first round of seasonal maintenance tasks. You get a full digital home profile — model numbers, ages, service history — all in one place.

    02

    Custom Care Plan

    We build a tailored seasonal maintenance schedule for your specific home — its age, its systems, its quirks. Not a generic checklist pulled from the internet. A real plan for your real house.

    03

    On Autopilot

    Quarterly visits happen automatically, every season, every year. Filter changes, HVAC inspections, gutter checks, seasonal prep — it all happens without you having to schedule, remind, or follow up. You stop thinking about it.

    04

    On Call for Anything Else

    Need a plumber? Want quotes for a deck? Something broke and you need it fixed? One text to your concierge. We source the Provider, coordinate the visit, and follow up on the work. You stay in the loop without doing the legwork.

    One point of contact. Just ask.

    Your concierge is a real person based here in Austin — not a ticketing system, not an offshore call center. Message them (in app, text, or email). They respond. Whether it's a quick question, a Provider recommendation, or coordinating a full renovation quote, it starts and ends with one conversation.

    What a typical month looks like

    • Concierge texts you a heads-up: quarterly visit coming next week
    • Visit happens — maintenance tasks completed, home reviewed
    • You get a summary: what was done, what's coming up, anything to flag
    • Mid-month: a leaky faucet. One message later, we're on the way
    • You approve the quote, we show up and get the work done

    Want to see what your first month would look like? Get a Free Consultation

    Why Candoo

    DIY vs. Candoo Concierge

    The next time you need a plumber, here's the difference.

    DIY: "Good plumber near me"
    Candoo Concierge

    DIY

    Sift through ads, fake reviews, and SEO spam hoping you find someone real

    Candoo

    One vetted pro we personally trust — no research required

    DIY

    Call 3–5 contractors, leave voicemails, wait days, follow up again

    Candoo

    One text to your concierge. We handle the outreach and scheduling

    DIY

    One quote you have no way to verify — pay it or start over

    Candoo

    Multiple quotes so you know the price is fair before you say yes

    DIY

    You coordinate the schedule, answer questions, and chase down follow-up

    Candoo

    We manage it start to finish — you're updated, not tasked

    DIY

    A stranger from the internet with a five-star average and no track record with you

    Candoo

    Local, family-owned businesses we have long-term relationships with

    Time saved

    Hours back per repair — no research, no calls, no follow-up

    Price confidence

    Multiple quotes so you always know what fair looks like

    Local pros you can trust

    Vetted, family-owned businesses — not the highest bidder on an ad platform

    FAQ

    Good questions.

    Still have questions? Let's talk — no pressure, no commitment

    Want to understand the bigger picture behind the concierge model? Read: Why home maintenance is a full-time job

    Ready to take care of your home?

    Whether it's one repair or ongoing care — we're here.

    Month-to-month. No long-term commitment.

    Call or text anytime: (855) 914-9493